We recommend downloading and running Driver Support – the software will check your computer for all missing or corrupted files and update them for you. It’s not recommended that you do this unless you are comfortable download and installing files onto your computer. If your computer was unable to automatically update, your files may be corrupted or you may need to download the drivers from the manufacturer directly.

Manually Reinstall or Update your HP Drivers

Make sure to unplug the USB mouse or any other devices before restarting.

Select update driver and automatically update the driver.

Press enter on the “Synaptics” device and tab over on the window until you open the “Drivers” tab.

The “right arrow” will expand the device section. If you do not have access to a mouse, press tab once and use the down arrow on your keypad.

Expand the “Mice and other pointing devices” window.

Tip: If you’ve never updated your computer drivers before or you aren’t comfortable with making these changes, we recommended using a tool like Driver Support to do it for you! The software securely scans your computer for outdated drivers and updates them automatically – saving you the frustration and time of trying to fix the problem yourself. If the external mouse is not working or you are not able to access one, follow the instructions below to navigate through your computer using the keyboard, very carefully. Check to see if you can use an external mouse. It might be that you need to update the drivers for your touchpad. ( You can also do a hard restart by pressing the power button, and turning back on, but this is not usually recommended as it may result in data corruption in any files you have open.) Check For Computer Driver Updates Hit enter, and tab up until you see restart. If you do not have an external mouse, simply press the Ctrl, Alt & Delete keys simultaneously and tab until you highlight the power symbol.

If you have not tried restarting your computer, do this now. If you see a small glowing orange light, this usually indicates that the touchpad is not working and has been disabled. The most common solution will be to double tap the top left corner of your touchpad. You might have disabled your touchpad on accident, in which case you will need to check to make sure and if needed, enable the HP touchpad again. Make sure that the laptop touchpad has not accidentally been turned off or disabled. Double Tap the Top Left Corner to Enable the HP Touchpad We’ve listed the following steps to take in order of most common issues and easiest to solve.

Is your HP touchpad no longer responsive? It can feel crippling to not be able to use your laptop when your main point of navigation – the cursor – is completely useless.ĭon’t fret, there’s typically a quick solution to getting your laptop touchpad working again.

Driver Support/ knowledgebase/ HP Touchpad Not Working.

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